9905 Shelbyville Rd: M-Th 9:00am- 5:00pm , Friday 9:30am-5:00pm.
Our staff will begin answering the phones at 8:30am, and phones will turn off at 5pm. However, we will continue to see our sick children who called in before 5pm that day until everyone has been seen. After 5pm, our calls are handled by our answering service. Please don't call the after hours line to cancel appointments or ask for ADHD medication refills. You need to call the office during normal business hours. After hours calls should be limited to emergencies only. They will contact the physician on call to discuss your concerns and someone will return your call as soon as possible. Phone calls after 11pm are handled by pediatric nurse practitioners at Norton Children's. It is our policy not to call in antibiotics without seeing your child. Antibiotic resistance is a growing public health concern and all children should be thoroughly examined to determine if antibiotics are needed.
Saturday & Sunday – Our office is closed; the physician on call can always be reached through our answering service to discuss your concerns. Please note that this is a billable service and you can be charged accordingly. Our office number is 502-425-5166.
After Hours - Appointments after 5:00pm Monday-Friday and weekend appointments will be billed a $25 after hours fee. We will bill insurance first, then any balance remaining will be your responsibility.
Walk-in Shot and Lab Hours (NOT APPTS)
Monday – Friday 9:30am to 11:30am and 1:30pm to 4:30pm
WE DO NOT ACCEPT WALK IN APPOINTMENTS. IF YOU WALK IN FOR A VISIT, WE WILL GIVE YOU OUR NEXT AVAILABLE APPOINTMENT.